Moorview Vets, located in Newcastle upon Tyne, has a mixed reputation based on available reviews and ratings. It holds an average rating of 4.5 stars from 71 Google Maps reviews, which generally suggests a positive perception. However, the five written reviews accessed reveal a more nuanced picture.

Positive feedback highlights the clinic's caring approach and effective treatment. One reviewer praised the vets for their attention to a young American Cocker Spaniel's ear issues, commending both the reception team and veterinary staff for their dedication and care. This suggests that the clinic is capable of providing compassionate and effective care for pets.

On the other hand, several reviews raise concerns about the clinic's pricing and customer service. A common theme among negative reviews is the perception of high costs, particularly for medications and procedures. One reviewer expressed dissatisfaction with additional charges for prescriptions and the markup on medications, suggesting the clinic's pricing may not be competitive. Another review criticized the clinic's approach to recommending expensive surgeries without exploring less invasive options, which could indicate a focus on profit over patient care.

Issues with communication and administrative processes were also noted. Complaints about long wait times on the phone and inconsistent billing practices suggest room for improvement in the clinic's customer service operations.

Overall, while Moorview Vets appears well-regarded by some for its clinical care, potential clients should be aware of mixed reviews regarding pricing and service interactions. Transparent communication and competitive pricing could enhance the clinic's reputation further.