Companion Care (Newcastle Kingston Park) Ltd T/A Vets4Pets – Vets in Newcastle upon Tyne
Clinic Overview
- Recent feedback is mostly positive, with several owners describing the staff as amazing, helpful and kind, from reception through to the vets and nurses. - Communication is a consistent strength: reviewers say the team explains treatment clearly and gives cost estimates before treatment goes ahead. - Owners mention good experiences with a small dog being seen quickly and a hamster being brought in promptly for compassionate end-of-life care.
Services
- •Consultations, diagnostics and monitoring: the clinic offers in-house laboratory testing including biochemistry and haematology, along with blood pressure monitoring, digital X-ray, dental X-ray and ultrasound.
- •Surgery and inpatient care: facilities listed include an operating theatre, hospital ward and isolation unit for pets needing procedures or ongoing care.
- •Routine and preventive care: services mentioned include dentistry, microchipping, prescriptions, weight clinic support, acupuncture and health plans.
- •Small pets and rabbits: reviews mention care for rabbits and a hamster, including rabbit neutering, surgical aftercare, and compassionate end-of-life care. Recent reviews also mention a small dog being seen quickly.
- •Out-of-hours: emergency cover outside normal opening times is provided by Moorview Vets.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also mention that owners are given estimated treatment costs before agreeing to proceed, and an older rabbit owner described the aftercare as good value for money.
People
- •Samantha is listed on the website as Practice Owner.
- •Reviews regularly praise the wider vets, nurses and reception team for being kind, reassuring and clear when explaining treatment.
- •Owners also mention thoughtful communication, including estimated costs in advance and phone updates during the day while pets are in for surgery.
Reviews
Google rating: 4.3/5 from 262 reviews.
- •Recent feedback is mostly positive, with several owners describing the staff as amazing, helpful and kind, from reception through to the vets and nurses.
- •Communication is a consistent strength: reviewers say the team explains treatment clearly and gives cost estimates before treatment goes ahead.
- •Owners mention good experiences with a small dog being seen quickly and a hamster being brought in promptly for compassionate end-of-life care.
- •Negative comments focus on appointment availability and flexibility in one case, and there is also a more recent dissatisfied review about care for rabbits.
