Companion Care (Newcastle Kingston Park) Ltd T/A Vets4Pets – Vets in Newcastle upon Tyne
Clinic Overview
- Several reviewers describe the practice as clean, with helpful staff and the added convenience of parking. - Communication is a recurring positive theme: owners say the team explains treatment clearly and gives an estimate before treatment goes ahead. - One owner praised the practice for seeing their hamster straight away when its condition deteriorated, describing the team as understanding and responsive.
Companion Care (Newcastle Kingston Park) Ltd operates under the Vets4Pets brand in Newcastle upon Tyne. The clinic is equipped for routine appointments through to in-house diagnostics and surgery, with an operating theatre, hospital ward, isolation unit, in-house lab, digital X-ray and ultrasound. Reviews often mention clear communication around treatment and costs, with mixed feedback specifically on rabbit care.
Services
- •Consultations, diagnostics and monitoring: the clinic offers in-house laboratory testing including biochemistry and haematology, along with blood pressure monitoring, digital X-ray, dental X-ray and ultrasound.
- •Surgery and inpatient care: facilities listed include an operating theatre, hospital ward and isolation unit for pets needing procedures or ongoing care.
- •Routine and preventive care: services mentioned include dentistry, microchipping, prescriptions, weight clinic support, acupuncture and health plans.
- •Small pets and rabbits: reviews mention care for rabbits and a hamster, including rabbit neutering, surgical aftercare, and compassionate end-of-life care.
- •Out-of-hours: emergency cover outside normal opening times is provided by Moorview Vets.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviews also mention that owners are given estimated treatment costs before agreeing to proceed, and one rabbit owner described the aftercare as good value for money.
People
- •Samantha is listed on the website as Practice Owner.
- •Reviews praise the wider vets, nurses and reception team for explaining treatment clearly, discussing likely costs in advance, and being reassuring during procedures.
- •Owners also mention thoughtful communication, including phone updates during the day while pets are in for surgery, and a compassionate response in urgent end-of-life situations.
Reviews
Google rating: 4.3/5 from 256 reviews.
- •Several reviewers describe the practice as clean, with helpful staff and the added convenience of parking.
- •Communication is a recurring positive theme: owners say the team explains treatment clearly and gives an estimate before treatment goes ahead.
- •One owner praised the practice for seeing their hamster straight away when its condition deteriorated, describing the team as understanding and responsive.
- •Feedback on rabbit care is mixed: one recent reviewer was unhappy with the care their bunnies received, while an older review praised the team’s rabbit knowledge, update calls during neutering, and aftercare.
