Robson & Prescott, Westmoor Branch – Vets in Newcastle upon Tyne
No Prices
No Prices Tracked
Independent
Clinic Overview
- Recent feedback is consistently very positive, with repeated praise for friendly staff, a welcoming atmosphere, and professional service. - Owners mention good day-to-day care for dogs and cats, including first visits, injections, and routine check-ups. - Handling of nervous pets stands out, with one reviewer saying their nervous dog was treated particularly well.
Services
- •General veterinary appointments: Reviews describe friendly, unrushed care for dogs and cats, including first visits, injections, and routine check-overs.
- •Surgery: Surgical care is a recurring strength in feedback, including specific praise for Kou and one owner’s experience of double knee surgery.
- •Recovery support: Owners mention helpful follow-up from the wider team, including nurses and physio support during recovery from orthopaedic surgery.
- •Insurance claims support: Several owners say insurance claims are handled smoothly and processed quickly.
- •Cat care: The practice is listed within the ISFM Cat Friendly Clinic programme.
Pricing
No published pricing information is currently available for this clinic.
People
- •Mark (vet): Praised for being helpful and informative in consultations.
- •Kou (vet): Specifically commended for surgical care, with owners describing him as knowledgeable and reassuring.
- •Reception team: Frequently mentioned as friendly, welcoming, and helpful, including around day-to-day visits and insurance paperwork.
- •Wider care team: Nurses and a physio are mentioned positively for post-operative support.
Reviews
Google rating: 4.8/5 from 129 reviews.
- •Recent feedback is consistently very positive, with repeated praise for friendly staff, a welcoming atmosphere, and professional service.
- •Owners mention good day-to-day care for dogs and cats, including first visits, injections, and routine check-ups.
- •Handling of nervous pets stands out, with one reviewer saying their nervous dog was treated particularly well.
- •Surgical care and aftercare remain a clear strength, with praise for Kou, support after double knee surgery, quick insurance claims, a clean waiting area, and one reviewer describing the prices as nice.
