Doorstep Vet – Vets in Newcastle upon Tyne
Clinic Overview
- Owners consistently praise the home-visit model, saying pets are calmer at home and appointments feel easier and less stressful than travelling to a clinic. - A strong theme is the team’s handling of anxious or reactive animals, with reviews mentioning patience, time to settle, treats, calming spray, pre-appointment medication, and a personalised approach rather than forcing an examination. - Communication is a recurring strength, with owners highlighting clear explanations, discussion of options, transparent pricing, and supportive follow-up for ongoing conditions such as diabetes.
Services
- •Home-visit veterinary care: Appointments are carried out at home, which owners say is especially helpful for nervous, timid, older, or travel-stressed pets. Recent reviews include cats and dogs that struggled at traditional practices but were calmer when seen in their own environment.
- •Routine and preventive care: Existing services include check-ups, vaccinations, and regular repeat visits, including ongoing monthly visits for some older pets.
- •Diagnostics and treatment planning: Blood tests are specifically mentioned, including testing that identified diabetes in an older cat. Reviews also describe clear discussions around treatment options, medication use, and next steps.
- •Longer-term condition management: Owners describe support with diabetes, including medication, diet changes, and monthly check-ins, as well as monitored weight-loss support for a dog recovering after surgery. Recent feedback also mentions ongoing support for older pets with complex needs.
- •Help for anxious, reactive, or urgent cases: Reviews highlight patient handling for fearful animals, including giving pets time to settle, using treats and calming spray, and arranging pre-appointment medication when needed. One recent review also describes same-day home support for a large dog with a sudden infection.
- •End-of-life care at home: Home euthanasia is mentioned as calm, compassionate, and handled in a way that reduced stress for both pet and family.
- •Medication and online support: The clinic offers online prescription ordering, home delivery for medications, and pet portal access.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average for cost, but this is based on very few comparable services. Reviews also mention transparent discussions about choices and prices, and some owners describe the service as very reasonably priced or worth the money for the convenience and level of care.
People
- •Jo (vet): Repeatedly praised for calm, professional home visits, including support for anxious pets and follow-up on diabetic medication.
- •Gabby (assistant): Positively mentioned for gentle handling, continuity of care, and helping nervous pets settle during home visits.
- •Johanna: Praised for a reassuring first phone call and for taking time to listen carefully to an owner’s knowledge of their pet.
- •Yasmin: Named positively in a recent review about a carefully managed follow-up visit for a very anxious cat.
- •Angela (assistant) and Charlie (team member): Previously mentioned positively in reviews for supportive handling during visits.
- •Reviews also praise the wider team, including veterinary nurses, office staff, and other home-visiting vets.
Reviews
Google rating: 5.0/5 from 186 reviews.
- •Owners consistently praise the home-visit model, saying pets are calmer at home and appointments feel easier and less stressful than travelling to a clinic.
- •A strong theme is the team’s handling of anxious or reactive animals, with reviews mentioning patience, time to settle, treats, calming spray, pre-appointment medication, and a personalised approach rather than forcing an examination.
- •Communication is a recurring strength, with owners highlighting clear explanations, discussion of options, transparent pricing, and supportive follow-up for ongoing conditions such as diabetes.
- •Recent reviews also mention compassionate end-of-life care at home, same-day help for an unwell dog, and friendly support from both the visiting team and office staff.
