Doorstep Vet – Vets in Newcastle upon Tyne
Clinic Overview
- Recent feedback is consistently very positive about the home-visit model, with owners saying pets are calmer at home and appointments feel easier for both animals and people. - The team is regularly described as friendly, professional, patient, and kind, with praise extending beyond the vets to nurses, office staff, and admin. - Owners highlight clear explanations and supportive decision-making, including discussion of options, prices, medication use, and ongoing care plans.
Doorstep Vet is a mobile veterinary service in Newcastle upon Tyne, offering home visits that reviewers consistently describe as convenient and much less stressful for pets. The clinic’s existing services include routine care, diagnostics, ongoing condition management, end-of-life care at home, and online prescription support. Recent feedback continues to highlight calm handling of anxious pets, clear communication, and compassionate follow-up.
Services
- •Home-visit veterinary care: Appointments are carried out at home, which owners say is especially helpful for nervous, timid, or older pets and avoids the stress of travel.
- •Routine care and preventive visits: Reviews mention vaccinations, check-ups, and regular routine visits for dogs, alongside ongoing monthly visits for some older pets.
- •Diagnostics and follow-up: Blood tests are specifically mentioned, including testing that identified diabetes in a cat, with follow-up calls and discussion of treatment options.
- •Longer-term condition management: Owners describe support with diabetes, including medication, diet changes, and monthly check-ins, as well as monitored weight-loss support for a dog recovering after surgery.
- •Same-day or urgent home support: One owner describes getting help on the same day for an unwell dog when they had struggled to find a vet to come out.
- •End-of-life care at home: Home euthanasia is mentioned in reviews as calm, caring, and handled in a way that reduced stress for the pet and family.
- •Medication and online support: The clinic also offers online prescription ordering, home delivery for medications, and pet portal access.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average for cost, but this is based on very few comparable services. Reviewers also mention transparent discussions about choices and prices, with some describing the service as great value or worth the money.
People
- •Jo (vet): Repeatedly praised in reviews for professional, caring home visits, including support for anxious pets and follow-up on diabetic medication.
- •Gabby (assistant) and Angela (assistant): Named positively in a review about a vaccination and check-up visit, as well as support with a dog’s weight-loss programme.
- •Charlie (team member): Previously mentioned helping keep a nervous dog calm during an examination by using treats.
- •Reviews also praise the wider team, including veterinary nurses, admin/office staff, and other home-visiting vets.
Reviews
Google rating: 5.0/5 from 173 reviews.
- •Recent feedback is consistently very positive about the home-visit model, with owners saying pets are calmer at home and appointments feel easier for both animals and people.
- •The team is regularly described as friendly, professional, patient, and kind, with praise extending beyond the vets to nurses, office staff, and admin.
- •Owners highlight clear explanations and supportive decision-making, including discussion of options, prices, medication use, and ongoing care plans.
- •Longer-term and sensitive cases are a recurring strength in reviews, including diabetic care, weight monitoring, routine monthly visits for older pets, and compassionate end-of-life care at home.
