Westway Veterinary Centre – Vets in Newcastle upon Tyne
Clinic Overview
- Recent feedback is consistently warm about the friendliness and professionalism of the team, from vets to reception. - Owners often mention clear advice and explanations, and some specifically value feeling unrushed during appointments. - Several reviews highlight continuity of care and a calm, reassuring approach, especially with nervous dogs or newly rehomed pets.
Westway Veterinary Centre was established in 1975 and is part of VetPartners. It is supported by a Tier 3 RCVS hospital, with operating and in-house facilities plus a separate dedicated feline unit with Gold standard cat friendly clinic status. Recent feedback centres on routine pet care and support in more sensitive situations, with owners often praising clear explanations, continuity of care, and a calm approach with nervous pets.
Services
- •Cat-friendly provision: A dedicated feline unit with Gold standard cat friendly clinic status. Recent reviews mention routine cat care including flu vaccinations and discussions about special diet needs.
- •In-house and surgical capability: The practice cites operating facilities and in-house facilities, with support from a Tier 3 RCVS hospital.
- •Routine appointments and preventive care: Reviews highlight everyday consultations delivered in a relaxed, informative way, including first visits with a rehomed dog and booster-style appointments.
- •Chronic condition support: Ongoing help for a dog with diabetes has been mentioned by an owner.
- •End-of-life care and difficult appointments: Reviews describe euthanasia support as compassionate and well explained, with staff giving owners time and reassurance.
Pricing
No published pricing information is currently available for this clinic.
People
- •Amelia (vet): Praised for being patient, kind, and willing to answer questions without making owners feel rushed. Reviews specifically mention her work with a nervous dog and advice around a cat’s diet.
- •Becky (vet): Mentioned very positively by name, with one owner saying Becky is one of the main reasons they have stayed with the practice.
- •Mary (receptionist / nurse — role varies by review): Repeatedly described as friendly, helpful, and calming. Owners mention her support during routine visits, with nervous pets, and in a crisis involving a seriously ill dog.
Reviews
Westway Veterinary Centre has a 5.0-star Google rating from 46 reviews.
- •Recent feedback is consistently warm about the friendliness and professionalism of the team, from vets to reception.
- •Owners often mention clear advice and explanations, and some specifically value feeling unrushed during appointments.
- •Several reviews highlight continuity of care and a calm, reassuring approach, especially with nervous dogs or newly rehomed pets.
- •More emotional situations are also handled well in feedback, with owners praising the practice’s support during euthanasia and compassionate help in urgent circumstances.
