Westway Veterinary Centre

Westway Veterinary Centre was established in 1975 and is supported by a Tier 3 RCVS hospital, with operating and in-house facilities plus a separate dedicated feline unit (Gold standard cat friendly clinic status). Recent reviews focus heavily on routine cat care (flu vaccination) and support for more serious or sensitive situations, including diabetes management and euthanasia support. Owners repeatedly mention being given time for questions (including diet discussions) and clear explanations, and several reviews name staff who help nervous pets stay calm during visits.

Services

• •Cat-friendly provision: Dedicated feline unit with Gold standard cat friendly clinic status.
• •In-house and surgical capability: The site mentions operating facilities and in-house facilities, with support from a Tier 3 RCVS hospital.
• •Vaccinations: Cat flu jab is specifically mentioned in reviews.
• •Chronic condition support: Ongoing help for a dog diagnosed with diabetes is described in a review.
• •End-of-life care: Euthanasia support is mentioned, with emphasis on explanation and support during the appointment.

People

• •Amelia (vet): Mentioned for taking time to listen and answer questions (including about a cat’s special diet), and for being patient with a very nervous dog.
• •Becky (vet): Mentioned as a key reason a client stayed with the practice.
• •Mary (receptionist / nurse — role varies by review): Repeatedly described as friendly and helpful; one client credits her with helping during a crisis when trying to save their dog’s life, and another says she helped relax both them and their nervous dog during visits.

Reviews

5.0 stars from 44 reviews. - Owners describe clear explanations and feeling not rushed, including time for questions about diet.

• •Multiple reviews highlight support during difficult appointments, including euthanasia, and one describes staff trying to help in an emergency situation even though the pet later died.
• •Several owners mention nervous pets being handled patiently, with specific staff named for helping reduce stress.
• •A few reviews note pets being unusually happy to visit the vet, which owners interpret as a sign of positive handling and experiences.