Firstvets

Firstvets in Newcastle upon Tyne is part of the CVS group. The practice offers routine veterinary care for common pets, with reviews also referencing care for rabbits and other small mammals. Recent feedback is especially positive about calm handling, clear communication, and the support given to anxious pets and owners, although some clients raise concerns about pricing and upfront cost clarity.

Services

• •General consultations and examinations: Reviews describe thorough check-ups, including appointments for ongoing medical issues in older pets and first visits for newly registered animals.
• •Preventive care: Vaccinations and microchipping are both mentioned, including a first appointment that covered a check-up, shots and a chip.
• •Medical treatment: Owners mention prescribed medications including antibiotics and anti-inflammatory medicines, with some reporting good results after treatment.
• •Small mammal and rabbit care: Reviews reference care for rabbits and other small pets, including one owner who specifically chose the practice for Judith’s rabbit expertise.
• •End-of-life care: Euthanasia is mentioned in reviews, including for a pet rat.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Examples mentioned by clients include £144 for euthanasia for a pet rat and about £115 for a consultation with antibiotics and anti-inflammatory medication. Review feedback on cost is mixed: some owners felt prices were high or not clearly explained in advance, while another said their bill came in 33% under budget.

People

• •Judith (vet): Mentioned repeatedly by name and very positively. Reviews describe her as kind, compassionate and gentle, particularly with nervous animals, older pets, and rabbits. Owners also praise the time she takes to explain medication and answer questions, and one review highlights help arranging BSL interpretation.
• •Nurses, reception and wider team: Reviews describe the wider team as friendly, caring and welcoming, with reception staff specifically praised by rabbit owners.

Reviews

Google reviews: 4.6/5 from 134 reviews.

• •Judith is a recurring standout in recent feedback, with owners praising her manner with senior pets, nervous dogs, cats and rabbits.
• •Handling of anxious or stressed animals is a clear strength, including reviews describing calm, patient care during first appointments and vaccinations.
• •Communication is frequently highlighted as a positive, with owners saying they feel listened to, not rushed, and well informed about treatment and medication.
• •Pricing is the main mixed theme: several reviews praise the care itself but say charges felt high or were not explained clearly beforehand, while one owner reported a lower-than-expected bill.