Firstvets – Vets in Newcastle upon Tyne
Clinic Overview
Firstvets is a small-animal practice used by owners of cats and dogs, with multiple reviews also mentioning rabbits and a pet rat. Owners repeatedly describe vets taking time to explain treatments and answer questions without rushing, including arranging a BSL interpreter for an appointment. Reviews also suggest the team is comfortable handling nervous or stressed pets (for example, a very nervous dog and a highly stressed cat during a first visit). Cost is a recurring point of tension: some reviewers were happy with the bill coming in under their budget, while others felt charges were high and/or not made clear upfront.
Services
Services mentioned in the available information include
- •General consultations and examinations (described as “thorough” in reviews).
- •Vaccinations (“shots”) during a first appointment.
- •Microchipping (“chip”) at a first appointment.
- •Prescribing medications, including antibiotics and anti-inflammatory medicines.
- •Euthanasia (reported for a pet rat).
- •Care for small mammals is referenced by owners, including rabbits (one reviewer describes Judith as a rabbit (“bunny”) expert).
Pricing
Explicit prices mentioned by reviewers
- •£144 for euthanasia for a pet rat (one owner described this as “extortionate”).
- •About £115 for a visit that included examination plus antibiotics and anti-inflammatory medicines (owner felt it was expensive and said charges weren’t explained upfront).
- •Another owner reported their bill came in 33% under budget (no £ amount given).
People
- •Judith (vet): Mentioned repeatedly by name. Owners describe her as gentle with anxious animals (a very nervous dog) and as someone who takes time to explain medication labels and answer questions. One review says she helped ensure a BSL interpretation was available. Another owner calls her a rabbit expert and says their rabbits only visit this practice for that reason.
- •Nurses/reception/team: Several reviews mention friendly staff; one specifically notes reception staff chatting to rabbits and a clean waiting area with plenty of seats.
Reviews
4.6 stars from 133 reviews. - Vets are described as thorough and effective (e.g., issues improving after antibiotics/anti-inflammatories).
- •Good handling of nervous or stressed pets (nervous dog; stressed, vocal cat during a check-up, vaccines and microchip).
- •Communication is a repeated positive, including taking time to explain medication and not making owners feel rushed; one review highlights arranging a BSL interpreter.
- •Pricing and transparency are mixed: some owners felt costs were high and not explained upfront, while another reported paying under their expected budget.
Animals Treated at Firstvets
Animals We Treat
Companion Animals
Opening Hours – Firstvets
Opening Hours
Hours
Reviews for Firstvets
Note: Showing the 5 most recent Google reviews out of 133 we track in total. Recent reviews may not be representative of overall sentiment.
Branislav Dibak
3 weeks ago
Luke and Jasper
3 weeks ago
We recently transferred to Foret Hall FirstVets after moving last year and there are not enough words to express how amazing Judith and the practice have been! Judith is kind, compassionate and gentle with both our cat Luna, and us. She takes the time from explaining medication labels to answering our worries! We never feel rushed, talked down to, or like anything is a silly question. Communication in and out of appointments is top notch, particularly with ensuring that there was a BSL interpretation available. Definitely come here!
Maggs Blakey
a month ago
Went to first vets this morning with my dog bo who is very nervous.we seen Judith did a brilliant job of treating a very nervous dog. Could not thank her enough.
Hannah Martin
4 months ago
recently took my pet rat here for the first time as i thought previous vets were expensive so wanted to try somewhere new. the vet did a thorough consultation but the pricing was ridiculous paid £144 for my pet to get put to sleep which is an extortionate price so will not be returning to this vets again for that reason.
Hannah Martin
7 months ago
recently took my pet rat here for the first time as i thought previous vets were expensive so wanted to try somewhere new. the vet did a thorough consultation but the pricing was ridiculous paid £144 for my pet to get put to sleep which is an extortionate price so will not be returning to this vets again for that reason.
Nagendra KS
5 months ago
We have recently moved into Newcastle from India. Our pet Zeke had an issue for which we consulted First Vets. The vet was amazing and after a thorough inspection prescribed us some antibiotics and anti inflammatory medicines which worked well. The only disappointing note for us was the cost which came to about 115 pounds which seems very expensive. We were not told upfront on the charges that we might incur whether it was for the consultation or the medicines. I guess this is the norm in UK. We have no qualms on the treatment though.
Nagendra KS
7 months ago
We have recently moved into Newcastle from India. Our pet Zeke had an issue for which we consulted First Vets. The vet was amazing and after a thorough inspection prescribed us some antibiotics and anti inflammatory medicines which worked well. The only disappointing note for us was the cost which came to about 115 pounds which seems very expensive. We were not told upfront on the charges that we might incur whether it was for the consultation or the medicines. I guess this is the norm in UK. We have no qualms on the treatment though.
Lesley Reed
6 months ago
Judith is a top notch Vet, all the nurses and staff are very friendly and caring. The team look after my little westies very well
Mikel 13
7 months ago
Beerus had his first Apt. here today - check up, shots and chip. Vet herself was awesome (sorry I didn't catch her name), working with a very stressed boy, who wouldnt stop meowing the house down from the point we left home until we got back, other than with her. Bill came in 33% under budget too, which is icing on the cake. Very happy we have registered Bear here, Id recommend.
Kati Makepeace
6 years ago
Judith is a local bunnt expert so my boys only visit First Vets. Reception staff always friendly and chat to bunnies. Judith is great!! Waiting are clean and plenty seats.
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