Strachan, Tyson & Hamilton – Vets in Newcastle upon Tyne
Clinic Overview
Strachan, Tyson & Hamilton in Newcastle upon Tyne presents itself as independently owned. The practice offers general veterinary care with on-site diagnostics and routine surgery, including digital x-ray, ultrasound and an in-house lab. Recent feedback remains largely positive, with particular praise for clear communication, compassionate handling, and follow-up support, alongside a small number of complaints about reception manner and one very distressing end-of-life experience.
Services
- •General veterinary care and consultations, including emergency appointments listed on the clinic website.
- •On-site diagnostics, with a digital x-ray suite, ultrasound and in-house lab testing.
- •Routine and soft tissue surgery, with reviews mentioning removal of multiple cysts and treatment linked to recovery from a prolapsed disc.
- •Dental care, including support after a dental operation for an elderly cat.
- •Preventive and routine care, including vaccinations, microchipping, neutering, nurse clinics and travel advice.
- •End-of-life care, including home visits mentioned by long-standing clients.
- •The practice website says it sees dogs, cats, rabbits, birds, reptiles and rats, and other clinic information mentions a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed: some clients describe the practice as reasonably priced, while one reviewer objected to a consultation charge.
People
- •Raz is the most consistently praised named vet in recent reviews, thanked for caring for unwell dogs, clear communication, and support through treatment.
- •Sebastian / Seb is remembered warmly for follow-up care and for providing at-home end-of-life support.
- •Arlene has been thanked for kindness, reassurance and support.
- •Mr Hamilton is still mentioned fondly by a long-standing client, and Bella has also been named positively in reviews.
- •The wider nursing and reception teams are frequently described as helpful and kind, though reception manner draws occasional criticism.
Reviews
Google rating: 4.4/5 from 321 reviews.
- •Many reviewers describe being with the practice for years or even decades, suggesting strong loyalty among long-term clients.
- •Positive themes focus on kind, attentive care, with owners saying staff listen well, explain treatment clearly, and involve them in decisions.
- •Recent examples include treatment for a dog made ill while on holiday, recovery after a prolapsed disc, cyst removal, and sensitive support around euthanasia and aftercare.
- •Negative feedback is present but less common, mainly around reception attitude, and one reviewer described a very upsetting end-of-life experience.
