Strachan, Tyson & Hamilton

Strachan, Tyson & Hamilton in Newcastle upon Tyne presents itself as independently owned, a point also echoed by long-standing clients in recent reviews. The practice appears equipped for general veterinary care with on-site diagnostics and routine surgery, including digital x-ray, ultrasound and an in-house lab. Recent feedback remains largely positive, with examples including dental treatment, cyst removal, recovery after treatment for a prolapsed disc, and sensitive end-of-life support at home.

Services

•General practice care and consultations, including emergency appointments listed on the clinic website.
•Diagnostics on site, with a digital x-ray suite, ultrasound and in-house lab testing.
•Routine and soft tissue surgery, with recent reviews mentioning removal of multiple cysts and treatment linked to recovery from a prolapsed disc.
•Dental care, including a reviewed dental operation for a 20-year-old cat with follow-up support.
•Preventive and routine care, including vaccinations, microchipping, neutering, nurse clinics and travel advice.
•End-of-life care, with one long-term client describing a vet coming to their home to help when two elderly dogs reached the end of life.
•The website says the practice sees dogs, cats, rabbits, birds, reptiles and rats.
•Other clinic information mentions a Veterinary Nurse Training facility.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. One recent review mentions a £57 consultation fee and objected to that charge, while other recent reviewers describe the practice as reasonably priced or say fees reflect the level of staffing, equipment and medication involved in care.

People

•Sebastian / Seb: praised for follow-up care after a cat’s dental procedure and for at-home end-of-life support for two elderly dogs.
•Raz / Vaz: warmly praised in recent reviews for care of two dogs and for carrying out a dental operation on a 20-year-old cat.
•Arlene: thanked for kindness, reassurance and support, especially when an owner felt panicked.
•Mr Hamilton: remembered fondly by a long-term client as a superb vet.
•Recent reviews also speak positively about the wider nursing team and, in many cases, the reception staff.

Reviews

Google rating: 4.4/5 from 300 reviews.

•Many reviews come from long-standing clients, including people who say they have used the practice for decades and across multiple pets.
•The strongest theme is warm, compassionate care, with repeated praise for the vets, nurses and support staff being helpful, kind, informative and reassuring.
•Recent reviews mention concrete examples including dental surgery for an elderly cat, cyst removal, treatment for a prolapsed disc, and sensitive handling of euthanasia and aftercare.
•Feedback is not entirely uniform: while several reviewers describe reception as friendly and pleasant, there are isolated complaints about reception attitude, seeing different vets, and a £57 consultation fee after recent emergency treatment elsewhere.

Reviews for Strachan, Tyson & Hamilton

Note: Showing the 10 most recent Google reviews out of 300 we track in total. Recent reviews may not be representative of overall sentiment.

Karen Richardson

1 month ago

I highly recommend this vets to everyone, the care both my dogs have received from everyone is totally above and beyond anything I have ever witnessed before at a veterinary practice. Raz is the vet who has looked after both my dogs and is the most talented, caring man you could ever wish for to look after your beloved pets. I can't thank him enough for how well he has looked after both my dogs(Buster and Charlie), Raz the nurses , receptionist thank you, ten out of ten to you all.

Craig alan Tait

Excellent vets reasonably priced Excellent service Great helpful staff all round

Claire Webster Saaremets

2 months ago

We have been bringing all our animals to Strachan vets for 30+ years due to the care, diligence and support we have received by the vets and all staff. They go above and beyond other vets with their passion for your treasured pets and are brilliant at explaining exactly what is happening and making plans that support their recovery. In cases where our beloved pet’s time has come for us to say goodbye, they have handled this trauma for us and the procedure for our lives one with sensitivity and understanding. We completely recommend this highly skilled vets. (Also - remember the vet fees supports all staff, overheads, replacing equipment and medication to ensure the best possible care.)

tim lockhart

3 months ago

Don’t often write reviews but the attitude on one of the receptionists (middle aged woman) absolutely stinks. Didn’t catch her name but you’ll definitely know who upon seeing her - passive aggressive, snarky and bitter when dealing with clients that are younger than her. Consider finding someone more welcoming as she’s the first person people speak to (unfortunately). Shame as the vets are lovely.

Jason Anderson

4 months ago

Lovely helpful staff

kenneth bailie

Very caring dog made full recovery

Mateusz Kajdan

5 months ago

lovely staff - kind and genuinely helpful

Mohammed Saghir

Peter McEvedy Triumphgt6

6 months ago

We have been using this vet practice since 1998 with a swarm of basset hounds. I think they have seen all nine of them over the years. Eustace has been sampling their wares most recently as not only did he need treatment for a prolapsed disc but has recently had 6 large cysts removed, thankfully all benign and treated for some sort of a bite (? snake) which has healed well. At all times he has been treated superbly and with kindness - quite rightly as he is clearly the best basset ever! (He assures me this is true) I am pleased that the practice remains independent and have nothing but praise for all the staff; the vets are personable and efficient, the nurses kind and informative and the receptionists pleasant and friendly. Sebastian kindly came to our house when our two 14 year old bassets, Benjy and Strog, had come to the end of their lives which made their passing a lot easier. Highly recommended - the practice seems to attract great vets - I still remember Mr Hamilton who was superb and those following have kept up the tradition.

David Anderson

7 months ago

I can’t recommend this veterinary practice enough. The staff are unbelievably friendly and helpful, the medical staff are outstanding, knowledgeable and compassionate above and beyond. They have looked after 4 of my dogs and my Partners dog. Each pet has been shown the same love and care I have for them.