Strachan, Tyson & Hamilton

Don’t often write reviews but the attitude on one of the receptionists (middle aged woman) absolutely stinks. Didn’t catch her name but you’ll definitely know who upon seeing her - passive aggressive, snarky and bitter when dealing with clients that are younger than her. Consider finding someone more welcoming as she’s the first person people speak to (unfortunately). Shame as the vets are lovely.

Lovely helpful staff

Very caring dog made full recovery

lovely staff - kind and genuinely helpful

We have been using this vet practice since 1998 with a swarm of basset hounds. I think they have seen all nine of them over the years. Eustace has been sampling their wares most recently as not only did he need treatment for a prolapsed disc but has recently had 6 large cysts removed, thankfully all benign and treated for some sort of a bite (? snake) which has healed well. At all times he has been treated superbly and with kindness - quite rightly as he is clearly the best basset ever! (He assures me this is true) I am pleased that the practice remains independent and have nothing but praise for all the staff; the vets are personable and efficient, the nurses kind and informative and the receptionists pleasant and friendly. Sebastian kindly came to our house when our two 14 year old bassets, Benjy and Strog, had come to the end of their lives which made their passing a lot easier. Highly recommended - the practice seems to attract great vets - I still remember Mr Hamilton who was superb and those following have kept up the tradition.

I can’t recommend this veterinary practice enough. The staff are unbelievably friendly and helpful, the medical staff are outstanding, knowledgeable and compassionate above and beyond. They have looked after 4 of my dogs and my Partners dog. Each pet has been shown the same love and care I have for them.

We pay for a pet plan, and received a message informing us our dog was due for his flea, worm and weight. 5 days before our dog was attacked and attended an emergency vets. Naturally, I mentioned this to the vet who took a glance at his wounds - no more. We were then charged 57 pounds for a 'consultation'! Absolute scam by them, profiting off a very unfortunate situation. Only 5 days before we paid 300 for an emergency vets appointment. I highly recommend the tynemouth branch as a pose to here, where I see a different vet everytime. Crooks.

Couldn't ask for better care from Strachan Vets, in particular Vaz for the dental operation on my 20 year old cat Phoebe and the follow up care from Seb both are brilliant vets and I trust them with my cats health.

Strachans Veterinary Surgery holds a forever place in my heart. From the very start, the vets, nurses, and staff went above and beyond for my beautiful Bella, caring for her with such love and dedication throughout her life. She faced many health challenges, but because of them, she was able to live a happy, wonderful life, surrounded by love. She was my world, my heart, my everything. Losing her was the hardest thing I’ve ever been through—my heart broke in a way I never thought possible. In my darkest moments, my husband surprised me with Bella’s little brother, Bruno. Life without her will never be the same, but Bruno has been my light, my reason to keep going. He saved my broken heart and kept it beating when I didn’t know how to move forward. Now, Bruno is a patient at Strachans too, and once again, I am overwhelmed with gratitude for the love and care he receives. The way they manage his health, the way they reassure me when I panic, the way they truly care—it means everything. I wouldn’t trust anyone else with my babies. Strachans isn’t just a vet practice to me; they are family. A very special thank you to Arlene, Seb, and Raz—you have no idea how much your kindness, care, and support mean to me. From the bottom of my heart, thank you for everything. Love Susie Sanjuan & Family 🫶🏽