Moorview Vets, located in Newcastle upon Tyne, is a veterinary clinic that also serves as a training facility for veterinary nurses. The clinic has received a mixed reception from its clientele, reflected in its Google Maps rating of 3.5 stars from 92 reviews. This suggests varied experiences among the patrons, with dissatisfaction and commendation both apparent.

The customer reviews present a stark contrast in experiences. Positive feedback includes a 5-star review from Damian, who appreciated the friendly and helpful reception staff, naming Zara and Linda specifically. Caitlin Smith, another satisfied customer, rated the clinic 5 stars, noting the considerate nature of the professionals and the helpful receptionist, despite acknowledging the high prices, which she notes are common across similar services.

However, there are notable criticisms. Laura Jacobs provided a detailed 1-star review, voicing concerns about the clinic's handling of a "Vaccines for Life" offer and their approach to blood tests on her cats. Dawn Roe's 1-star review recounts a distressing experience following the loss of her dog, critiquing the clinic's communication and billing practices, as well as their handling of her pet post-mortem.

Scott, offering a more balanced perspective with 4 stars, mentioned a preference for the Ashington branch but acknowledged the friendly staff and well-maintained facilities at Moorview Vets.

Overall, while the clinic has received praise for its staff and facilities, there are significant concerns regarding customer service and communication, particularly in sensitive situations. These mixed reviews suggest that while Moorview Vets has potential, there are areas that require improvement to enhance the overall customer experience.