Moorview Vets – Vets in Newcastle upon Tyne
Clinic Overview
Moorview Vets appears to operate as part of the My Family Vets group. Reviews describe friendly, helpful staff and good clinical care in a number of cases, including treatment for eye and ear problems. Feedback is mixed overall, with recurring concerns about costs and administration, particularly around payment follow-up and prescription-related charges.
Moorview Vets appears to operate as part of the My Family Vets group. Reviews describe friendly, helpful staff and good clinical care in a number of cases, including treatment for eye and ear problems. Feedback is mixed overall, with recurring concerns about costs and administration, particularly around payment follow-up and prescription-related charges.
Services
- •General veterinary consultations for cats and dogs.
- •Eye care, including treatment and follow-up for an eye ulcer mentioned in reviews.
- •Ear problem management, with one owner describing ongoing, complex ear issues and praising the team’s determination to save the dog’s ear.
- •Assessment of back and spinal problems, including discussion of MRI and spinal surgery in a Dachshund case reported by a reviewer.
- •Prescriptions and medication supply, with reviews indicating both prescription issuing and medicines supplied directly by the practice.
Pricing
No published pricing information is currently available for this clinic.
People
No individual clinicians are named in recent reviews. Feedback most often mentions a friendly reception team and caring, professional vets, although some negative comments focus on reception and billing administration.
Reviews
Google rating: 4.5/5 from 72 reviews.
- •Recent feedback is often positive about the team being friendly, caring and helpful, with several reviewers describing the practice as professional and supportive.
- •Specific clinical praise includes care for ongoing ear problems and eye ulcer treatment, with some owners feeling their pets were handled thoughtfully.
- •The main recurring negative theme is cost, especially around medication and prescription charges, with one reviewer calling the overall fees expensive.
- •A smaller number of reviews raise concerns about administration and billing, including being chased for payment after believing an account was already settled, and one older review strongly disagreeing with a recommended spinal work-up for a Dachshund.

